Policy

Shipping Policy

  • Orders are processed within 2–3 business days (excluding weekends and holidays).

  • Standard shipping within the U.S. takes 5–10 business days.

  • Once shipped, you will receive a tracking number via email.

  • Sophisticated Beauty Bar is not responsible for delays caused by carriers, incorrect addresses, or unforeseen circumstances.

Return & Exchange Policy

  • Due to the nature of our products and for hygiene reasons, all sales are final.

  • We do not accept returns, exchanges, or cancellations once an order has been placed.

  • Please double-check your order (length, texture, quantity) before checkout.

  • If you receive the wrong item or a defective product, contact us within 48 hours of delivery with photos, and we will resolve the issue.

Refund Policy

  • Refunds are only issued if you receive a defective or incorrect product.

  • Refunds will be processed back to your original payment method within 5–7 business days once approved.

Payment Policy

  • We accept all major credit cards, PayPal, and Shop Pay (including installment options).

  • All transactions are secure and encrypted for your protection.